Teams Calling Setup
Configure Microsoft Teams as your business phone system, on desktops, mobiles and desk phones.
Replace traditional desk phones and separate VOIP systems with calling built directly into Microsoft Teams — one app for chat, meetings and phone calls.
Configure Microsoft Teams as your business phone system, on desktops, mobiles and desk phones.
Professional call routing so incoming calls reach the right person or team automatically.
Keep your existing business number when moving to Teams Phone.
Replace separate phone and internet-calling bills with one Microsoft 365 line item.
Answer your business line from a laptop or phone, with the same number, wherever your team is working.
Many Pakistani businesses run a traditional desk phone system, a separate VOIP tool, and Microsoft Teams for chat and meetings — three different tools, three different bills, and no integration between them.
Teams Phone consolidates business calling into the same app your team already uses for meetings and chat.
Teams Phone makes the most sense for businesses that already rely heavily on Microsoft Teams for internal communication, want to reduce the number of separate tools staff need to manage, or have a distributed/remote team that needs to answer business calls from anywhere. It requires a Teams Phone add-on license alongside qualifying Microsoft 365 plans, plus a calling plan or existing telephony connection depending on your setup.
An auto attendant greets callers and routes them — “Press 1 for Sales, Press 2 for Support” — without needing a dedicated receptionist, and call queues ensure calls are distributed to available team members rather than ringing one phone indefinitely.
Yes, in most cases existing numbers can be ported to Teams Phone — we’ll confirm this is possible for your specific number and current provider.
No special hardware is required — calls work through the Teams app on computers and mobiles. Physical desk phones are optional, for teams that prefer them.
Teams Phone requires a Teams Phone add-on license on top of a qualifying Microsoft 365 plan, plus a calling plan. We can confirm exact licensing for your current Microsoft 365 setup.
Tell us about your current setup, and we’ll give you an honest read on whether switching makes sense.
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